School+Mail

JUNK MAIL
====Sometimes a user's received mail ends up in the Junkmail instead of the Inbox. If this happens, it is due to the spam score being over 30. The content of the e-mail may have specific words that flag the e-mail to a higher spam score sending it to the Junkmail. If this happens, in the header section of the e-mail, click on "**Show Header**." In the body of the e-mail, copy the lines from "**X-Content-Score**" through "**Received**."==== Example is below. code X-Content-Score: 40 X-Content-Report:    4 * 10, Exactly matches video Received: ( kd 2.2.4 ) ; Thu, 19 Feb 2009 04:58:53 -0000

code ====In order to send the e-mail to the IT Department, click on "**Forward**" to type in the e-mail address for the IT Department, in the body of the e-mail "**paste**" the X-Content information and click "**Send Mail**." The IT Department will determine if the report information deems a change in the mail received in the Inbox.====